LYSN

Transformative rebranding and product innovation.

At LYSN, I used my creative knowledge and deep understanding of marketing to develop visually appealing assets and impactful brand strategies. These strategies were tailored to resonate with our target audience, fostering a strong connection between our brand and customers.

One of the highlights of my tenure was successfully designing, building, and launching the company’s new brand and, subsequently, a new marketing website. This demonstrated my proficiency in web design and showcased my rapid grasp of product knowledge, enabling me to deliver exceptional results within tight timelines.

Digital devices displaying the homepage of WYSN website, featuring a woman with curly hair talking on the phone and smiling, with text "You Talk We LYSN" and a book now button.
Screenshot of the LYNS website homepage showcasing mental health support and workplace well-being services, featuring diverse individuals and organizational information.
Screenshots of a mental health and workplace support website featuring diverse professionals, booking options, and service descriptions.

New brand guidelines

My work extended into brand recognition and customer engagement. By creating influential visual assets, elevating brand recognition, and driving meaningful engagement, I resonated deeply with our clinicians and target audience.

Creating a brand guidelines document was crucial for maintaining consistency and coherence across all brand touchpoints, both internally and externally, following the successful overhaul of the brand identity. It ensures brand recognition, sustains user engagement, streamlines design processes, empowers collaboration, and future-proofs the brand, providing a framework for decision-making and ongoing brand management.

Two screenshots of a social media app displaying posts from LYNSHEALTH. The first post shows a man with glasses and a beard, wearing a plaid shirt, with a background of a brick wall and greenery. The caption emphasizes workplace wellbeing promoting positive mental health outcomes. The second post features a text-based graphic stating "1 in 5 aged 16-34 experience high levels of psychological distress," with the LYNSHEALTH logo at the bottom.

The importance of consistency in social media for branding and business growth

It is essential to reinforcing brand identity, engaging audiences, maintaining message clarity, demonstrating professionalism, improving algorithm favorability, establishing brand authority, and streamlining content planning.

By prioritizing consistency of brand and message across all social media channels, LYSN can enhance its online presence, foster meaningful connections with its audience, and drive business growth and trust.

Screenshots of a virtual conversation with prompts and responses about feelings, featuring diverse user profile pictures and the WE LYSN logo.
Collage of five women with diverse hairstyles and expressions, each with the text "You Talk We LYSN" overlaid at the bottom.
A digital infographic with five panels providing tips for mindfulness. Each panel contains text with guidance such as 'Finding Focus,' 'Become aware,' 'make a list of everything on your mind,' and 'Ask yourself what is the most important place for my attention right now?'. The panels have a minimalistic beige and blue design, and the the website 'welysn.com' is shown at the bottom of the last panel.
A brochure about workplace mental health, featuring a blue cover with text and images of diverse employees in various work settings, promoting employee wellbeing solutions.
A circular diagram with segments labeled Leadership, Work, Family, Personal, Lifestyle, and Work.

Introducing Workplace

LYSN sought to expand its offerings to address workplace mental health needs. They aimed to create a comprehensive solution that could effectively enhance employee well-being and productivity while minimizing organizational costs.

In response to this challenge, I led the design and development of "Workplace by LYSN," an extension of their services available through subscription tiers. I crafted a suite of brochures and web pages that effectively communicated Workplace's value proposition and features.

Three pamphlets or brochures about workplace support and mental health, with blue and turquoise color themes, featuring text and a circular diagram on the right.

Product enhancement concepts.

When not focusing on brand and marketing, I looked at improving the usability, simplifying patterns, and enhancing the accessibility of several products. I aimed to create brand-friendly UI/UX solutions that catered to our clients’ unique needs.

I worked closely with the product and development teams to ensure our products functioned effectively. Together, we redesigned intuitive and aesthetically pleasing UI and UX enhancements that improved the overall user experience. We also mapped the User Journey to improve and enhance the product direction.

A digital flowchart or process map with multiple columns and numerous connected nodes, representing different steps and decision points in a process, with colorful icons and text boxes.
A detailed flowchart/diagram with multiple columns and colorful sticky notes, illustrating a complex process or workflow related to healthcare or clinical management.
Screenshots of a video call and chat conversation between a young woman with red hair and freckles and a man with curly hair and glasses, discussing health and wellness topics.
Screenshots of a therapist's online booking profile for Darrell Hintz, showing available appointment times on February 20, 2023, and sections detailing services and issues like relationships, stress, anxiety, self-confidence, health, work, adversity, depression, and family.
Screenshots of an online medical appointment booking website showing profiles of healthcare providers, available appointment times, and booking details for a consultation.