MacQuarie Bank

Redesigning MacQuarie's Online Banking Experience

I played a pivotal role in MacQuarie Bank's significant transition towards online digital tools, helping to design a sleek, modern custom-built online banking portal. Collaborating closely with the Design Director and Executive Designers throughout this extensive rebranding effort, I immersed myself in refining the user experience and enhancing personal banking functionalities across various responsive layouts.

A MacBook Pro displaying the Macquarie online banking login page with fields for Macquarie access code and password, and options for help and feedback.
An Apple computer monitor displaying a bank online dashboard with account details, balances, and transaction history.
Two Apple iMac computers displaying online banking screens for Macquarie Bank, showing account details, transaction history, and a payment interface.

Best practice is a key focus when designing complex systems

My focus revolved around implementing best practices in form design, ensuring seamless interactions for users navigating the platform. Embracing a mobile-first approach, I dedicated considerable effort to optimising the portal's performance on handheld devices, recognising the growing importance of mobile banking in today's digital landscape.

Constant communication with the UX and Development departments facilitated a smooth transition of ideas and information. By bridging the gap between design concepts and technical implementation, I helped ensure that the vision for the online banking portal translated seamlessly into reality.

Moreover, my involvement extended beyond design tasks to encompass the creation of comprehensive presentation documentation for MacQuarie Bank stakeholders. These materials articulated the benefits of our design decisions, fostering buy-in and support for the project across various levels of the organization.

Screenshot of a MacBook Pro displaying an online loan application form from Macquarie bank, with sections for income, car type preferences, and contact details.
Two tablet screens displaying a loan finance application form for consumers, with fields for car details and contact information, set against a blue background.
Four smartphone screens showing a car loan application process from Macquarie Bank, including steps for quotes, repayment details, financing, and document upload.